Class Cancellation/Rescheduling Policy:
• Class will be cancelled or rescheduled at the discretion of the senior AAMD education staff, in conjunction with the consultation of the EAC Officers.
  
• AAMD will make every effort to reschedule the class within the next 60 days.
  
• Should registration for a class be below the minimum of four (4) students AAMD staff will consider cancelling/rescheduling.
  
• Should an instructor be unable to teach a class due to an illness or other emergency, the instructor will provide as much notice as possible to AAMD.
  
• AAMD Education Staff will attempt to always have an alternate instructor for the class in case of instructor illness or emergency.
  
• Class may be cancelled or rescheduled due to poor weather and or unsafe driving conditions.

Instructor Conduct Policy:

• Instructor will keep up-to-date with current trends in relation to the subject(s) taught and will thoroughly prepare for class(es) in advance.
  
• Instructors will adhere to the materials and methodology with regards to the class topic.
  
• No personal business solicitation will be made to students unless a sponsorship is arranged with AAMD staff. Recruitment of students is not permitted during any class.
  
• Instructors will conduct teaching assignments in a dignified and professional manner including refraining from the use of profanity or behaving in a harassing or insulting manner.
  
• All NAA course material and course material developed by or for AAMD may NOT be taught outside of the AAMD sponsored classroom without prior authorization by AAMD and/or NAA.
  
• Instructor will work with AAMD staff to prepare alternate instructor(s) in case of emergency to avoid class cancellations and will adhere to the AAMD Class Cancellation/Rescheduling Policy.

Cancellation, Refund and Payment Policy:

• Payment is due prior to class for non-members
  
• Payment is due within 30 days after registration is submitted for AAMD Members
  
• A 20% administrative fee will be charged for all cancellations
  
• Registration changes or cancellations are accepted up to 7 business days prior to the class date, unless otherwise noted on the registration form.
  
• No refunds granted on cancellations received less than 8 business days prior to class date. A different number of days may be noted on the registration form.
  
• All cancellations must be received in writing and include the date and signature of a representative from the management company.
  
• Volume Discounts cannot be combined with any other promotional discount offers. (i.e. Early Bird Rates)
  
• Payment is the responsibility of the company, not the individual registered for the class or seminar.
  

AAMD Student/Instructor/Class Guide

Student Pledge:

• Be on time.
  
• Turn off cell phones, Ipods, laptops, and other devices that may cause an interruption.
  
• Refrain from business solicitation or recruitment of other students.
  
• Participate with an open mind.
  
• Ask questions.
  
• Share feedback in a positive and constructive manner.
  
• Have fun!

Instructor Guide:

• Arrive 20-30 minutes before scheduled start time to make sure the room and materials are ready.
  
• Review Student Pledge with class.
  
• Interact with students in an engaging manner.
  
• Remember that students do not know the material as well as you do. Be thorough in your presentation of the material.
  
• Make sure that ALL students sign-in.
  
• At the end of the course, request that the students complete an Evaluation Form and place it in the box as they leave the room.
  
• TEN steps to running a successful activity or class exercise
  1. Explain why the activity is important.
  2. Explain the task and the intended results.
  3. Define how the task is to be accomplished.
  4. Specify the activity/exercise instructions such as recording and reporting..
  5. Ensure clarity (summarize the instructions).
  6. Monitor the task (keep input on track).
  7. Positively manage the feedback (group or individuals.)
  8. Summarize the learning and/or results.
  9. Create a positive environment
  10. Provide at least one piece of NEW knowledge/fact that most would not know with regards to the topic.