Everything You Need to Know About Emotional Support Animals

There is an explosion of residents who inform apartment managers that they have a need for an Emotional Support Animal (ESA). Although there are legitimate needs of some residents to have an ESA, some requests are not valid. Learn how to differentiate appropriate ESAs from ESA abusers and how to defend yourself from ESA-related Fair Housing complaints filed by those you deny.

Presented by: Tschetter Hamrick Sulzer