From Apathy to Empathy

Effectively Communicate and Interact with Residents

Tuesday, September 26, 2023
9:00 AM - 12:00 PM (MDT)
Category: Education


"Lack of interest, enthusiasm, or concern"


"Ability to understand and share the feelings of another"

Turn your apathy to empathy in this all new seminar from AAMD! Taking an apathetic approach with residents can hurt your relationships, hinder renewals and much more. It has never been more important to provide residents with a true gauge of what is happening and why.

Topics include:

  • How to recognize apathetic behavior 
  • Taking an empathatic approach 
  • Handling rent increases with empathy
  • The importance of knowing your sub-markets
  • New tools to handle difficult situations
  • Much more!
Seminar Pricing

In Person and Virtual Attendance Available

  • $49 | Early Bird Pricing 
  • $59 | General Admission  
  • $79 | Non-member Pricing

Class Pass: $450 / Property
  • Unlimited classes for unlimited number of people at your community through June 30, 2024*
  • Good for current and new community employees

Class Pass holders must be logged in to unlock Class Pass registration option.  

Email for more information about purchasing a Class Pass

For more information

Lisa Godbehere