From Apathy to Empathy
Effectively Communicate and Interact with Residents
Tuesday, September 22, 2026
9:00 AM - 12:00 PM (MDT)
Category: Education
Apathy
"Lack of interest, enthusiasm, or concern"
Empathy
"Ability to understand and share the feelings of another"
Turn your apathy into empathy
This seminar is designed to help you understand the roots of apathy, develop empathy, and apply these skills to create a more compassionate and connected world. Taking an apathetic approach with residents can hurt your relationships, hinder renewals, and much more. It has never been more important to provide residents with the "why" in situations that may need clarity.
Topics include:
- How to recognize apathetic behavior
- Taking an empathetic approach
- Handling rent increases with empathy
- The importance of knowing your sub-markets
- New tools to handle difficult situations
- Much more!
Seminar Pricing
In Person Only
- $49 | Early Bird Pricing
- $59 | General Admission
- $79 | Non-member Pricing
Class Pass: $495 / Property
- Unlimited classes for an unlimited number of people at your community through June 30, 2027*
- Special Class Pass pricing available for current employees of participating properties. Employee rosters can be updated online through Member Compass, or by emailing education@aamdhq.org for assistance.
Class Pass holders must be logged in to unlock Class Pass registration option.
Please email education@aamdhq.org or visit this link for more information about purchasing a Class Pass.
For More Information:
7100 East Belleview Avenue Suite 305Greenwood Village, Colorado 80111
United States 303.329.3300