Advanced Frontline Leasing Virtual Series

Designed for the Seasoned Leasing Professional

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Tuesday, April 6, 2021 at 11:00 AM (MDT) to Tuesday, April 27, 2021 at 12:00 PM (MDT)
Zoom Learning Platform

Event Details



By National Speaker, Lisa Trosien

This virtual program is designed for the more seasoned Leasing Professional. Attendees should have a minimum of one-year of leasing experience. This course will be covered in four, ninety-minute sessions.

Sessions will be fun, interesting, and interactive, including Q&A as well as exercises throughout the course.

1) Maximizing Leads

  • Creating Confidence in Yourself and Your Customer
  • Self-Perception and First Impressions
  • Personal Differentiators
  • Needs Gathering
  • Self-Persuasion

2) Selling with Virtual, Live Virtual, and Self Guided Tours

  • The mechanics of virtual tours: equipment, software, best practices
  • Selling with live virtual and virtual tours: techniques including intro, demonstrating, objections, and closing
  • Selling with virtual tours: NOTE: this session will *not* cover software choices for self-guided.
  • Focus on best practices for selling, staging, and following up with self-guided tour customers.

3) Objections and Follow Up

  • Scripting Your Setbacks
  • The Importance of Your Mindset
  • Positive and Negative Preparation
  • "THAT" Apartment
  • Setting the Stage with Social Proof
  • Selling to an Audience of One
  • High-Value Content
  • Scheduling
  • Methodology

4) Closing your Customer Every Time

  • Self-Perception
  • The Low-Risk Provider
  • The Importance of High-Value Questions
  • Covey's Seven Habit and Closing
  • Vocabulary/Choice
  • Mirroring
  • The Elephant in the Room
  • You: The Ultimate Added Value



Maximizing Leads
April 06 | 11:00am-12:00pm

Selling with Virtual, Live Virtual, and Self Guided Tours
April 13 | 11:00am-12:00pm

Objections and Follow Up
April 20 | 11:00am-12:00pm

Closing your Customer Every Time
April 27 | 11:00am-12:00pm

Virtual Series Pricing

All FOUR modules for the price of one! 

  • $135 | Virtual (member) 
  • $215 | Virtual (non-member)

*Individual modules available for $55 each. Please contact Lisa Godbehere ( to register.

Virtual Seminar Series: What to Expect 

The AAMD virtual seminar series is going to bring you relevant information to help with your day-to-day job in the current climate. 

These are not your typical online classes. The 2021 Virtual Series will cover one topic over three sessions. National speakers will be presenting information live in a virtual and interactive format. 

Be prepared to have your cameras on, access to your microphone and ready to interact with the speaker and fellow classmates. Breakout sessions will be utilized for group activities as well. 

About the Speaker

Lisa Trosien, Apartment Expert

A frequent multifamily speaker for the National Multihousing Council and other associations, Lisa started out as a Leasing Professional who worked part time to finance her undergraduate studies. Upon discovering how much she enjoyed leasing and the apartment industry as a whole, Lisa decided that she would use her teaching degree and apply what she has learned in school to the industry she has grown to love. A dedicated professional, Lisa has contributed to different leasing programs all around the United States!

 For More Information, contact:

Lisa Godbehere  |  (303) 329-3654