In times of uncertainty and change, strong leadership is more crucial than ever. As we navigate through turbulent waters, leaders must rise to the occasion, guiding their teams with confidence and resilience. But what does it take to become a change catalyst in today's dynamic world? Enter... Continue Reading
The customer experience (CX) journey, from initial tour to move-out, directly impacts the bottom line. In an era of unprecedented unit deliveries, enticing amenities, and economic challenges, creating exceptional CX is nonnegotiable. The story of Joshie the Giraffe at Ritz-Carlton serves as... Continue Reading
For the past five years, I've had the honor of deeply engaging with the Apartment Association of Metro Denver. Unlike some associations that primarily focus on social events, AAMD is dedicated to driving impact and value by fostering relationships, providing education, taking legislative action,... Continue Reading
It's the new year - ready or not! The snow is falling, the holiday lights are coming down and if you work in our business... the slower leasing season has arrived (which can feel like our stockings got filled with coal). BAH HUMBUG! Generally, in these cold months of December and January, we feel... Continue Reading
Last month at NAA’s Assembly of Delegates, long time AAMD Leader and Hall of Fame member Ed Schell was installed as the Secretary of the National Supplier’s Council. Ed has been involved with NAA through committees and the National Supplier’s Council for approximately 10 years,... Continue Reading
Teo Nicolais was recently named the 2023 Certified Property Manager (CPM) of the Year by the Institute of Real Estate Management (IREM) Greater Denver for his work on Academic Engagement. Teo represented the property management industry at events at the University of Denver, served as a... Continue Reading
Kit Baker Carr, Executive Director for Entryway Denver, speaks at a recent Housing Summit When we can marry helping people philanthropically and helping people through our business goals it’s a win win proposition. Over the past few months AAMD has launched new partnerships with... Continue Reading
Amie Robertshaw delivered incredible leadership and accomplishments over the last year and left some big shoes to fill. AAMD will continue to focus on building on those accomplishments. I would like to thank the board of directors, committee chairs, vice chairs, members and supplier partners for... Continue Reading
Each year the Apartment Association recognizes someone as the “Person of the Year.” Here is a brief look at the finalists for this award. CARY BRUTEIG | Apartment Insights In the past year, when the researcher of AAMD's 40-year-old Vacancy and Rent report retired, Cary stepped up... Continue Reading
Last year, Dictionary.com selected “woman” as its word of the year for 2022. There were manywomen who set great milestones. Ketanji Brown Jackson became the first black woman Supreme Court justice and Laurie Leshin became the first female to lead JPL (leading USA’s first... Continue Reading
High housing prices and rents are the result of a supply demand imbalance. If you don’t believe that, consider the recent well publicized case of egg prices. In this case, the chicken really did come first, and legislators are egging housing providers. Egg suppliers were forced to reduce... Continue Reading
What Stephen R. Covey, Varsity Blues, and Punk Rock taught me about managing apartments. As every Broncos fan has experienced for the past seven seasons, I am sitting here in football misery knowing that my team is not going to a play-off game, let alone winning a championship any time soon.... Continue Reading
