The Online Renter Study published in January 2024 by SatisFacts Research provides unbiased, raw data directly from renters on a range of topics impacting the multifamily industry. One topic from the study that plays a significant role in a renter’s decision to contact or tour a community... Continue Reading
In times of uncertainty and change, strong leadership is more crucial than ever. As we navigate through turbulent waters, leaders must rise to the occasion, guiding their teams with confidence and resilience. But what does it take to become a change catalyst in today's dynamic world? Enter... Continue Reading
The customer experience (CX) journey, from initial tour to move-out, directly impacts the bottom line. In an era of unprecedented unit deliveries, enticing amenities, and economic challenges, creating exceptional CX is nonnegotiable. The story of Joshie the Giraffe at Ritz-Carlton serves as... Continue Reading
From Predictive Maintenance to Personalized Experiences, Discover the Impact of A.I. on Apartment Living As the application of Artificial Intelligence (AI) becomes more common, it will continue totransform the way we live, work, and interact. While this may sound alarming, there are... Continue Reading
With so many services now classifying themselves as AI (Artificial intelligence), it's hard to tell whether or not they're actually based in tech or just using a catchy buzzword to distract us from the wizards behind the curtain. Here are six common misconceptions about A.I. and its potential... Continue Reading
It’s not that sexy, but it is required. With all the different compliance companies out there may at times seem very overwhelming. Do you recognize these names Yardi, RMIS, RealPage (aka compliance depot), Vendor-café, Vendor Depot, and the lists will continue to go on! These... Continue Reading
For the past five years, I've had the honor of deeply engaging with the Apartment Association of Metro Denver. Unlike some associations that primarily focus on social events, AAMD is dedicated to driving impact and value by fostering relationships, providing education, taking legislative action,... Continue Reading
6-Time Olympic Gold Medalist's Will to Win Since childhood, Amy Van Dyken’s mantra has been “Who are you to tell me what I can and cannot do?” A sixtime Olympic gold medal winner, she was already a role model for underdogs everywhere with her debilitating asthma that had her... Continue Reading
We are in the dead of winter, and many properties are using ice melt products. Here are some thoughts that will hopefully help select the best ice melt product for your property. Ice melt products do two things, provide traction, and melt ice. Any product will provide traction just by being... Continue Reading
Multifamily marketing is rapidly transforming, and social media stands at its core, pivotal in attracting and engaging residents. It's no secret that your residents are active across various online platforms. With the shift in marketing dynamics towards digital spaces, crafting a social media... Continue Reading
This is a big question! We think it needs to start with perception. Homelessness needs to be understood as a problem driven by a lack of access to housing. It is a market failure. People are forced out of stable housing or are unable to access it when housing markets don’t provide... Continue Reading
It would be a safe bet to say that most real estate professionals, especially those of us who work in housing, are aware of the City and County of Denver’s (Denver’s) current inclusionary housing ordinance, know as “Expanding Housing Affordability” (EHA). According to... Continue Reading
