In the multifamily industry, “resident retention” is a buzzword phrase that keeps onsite team members, regionals and owners alike looking for ways to refine current practices and create new ones. Resident retention is incredibly important to our communities as well as our bottom... Continue Reading
Articles
Articles pertaining to operations in the Denver multifamily industry
Much like people, each social media platform has its own personality, and through it, its own specific use. Facebook is more visual, personal, and explanatory — ideal for establishing your property as a helpful resource and engaging with residents. Think of it as your storefront greeter,... Continue Reading
When the pandemic started last year, it immediately put the maintenance team atmy community - Colorado Station - on high alert. We had to get creative and start making adjustments to fight COVID 19. The first thing we started to do was to find cleaning supplies like sanitizer, latex gloves, hand... Continue Reading
In 2020, Coloradans Stayed at Home and Worked from Home, and Apartments are home for many of them. Here's how the Multifamily Industry Responded The year 2020 started out with hope and prosperity; a new decade, an election year and another chance for fresh beginnings. Unfortunately, in a matter... Continue Reading
There exists a misconception that rental housing owners enjoy large margins and can continue operating in the absence of rent payments, and with so much discussion around rents during COVID-19, the National Apartment Association (NAA) has released resources that help explain the breakdown of $1 of... Continue Reading
In order for a multifamily professional to be successful, they must approach their target residents where they are. In the past, this meant placing billboards on their route to work or an advertisement on an apartment search site. As technology has radically evolved, digital marketing has changed... Continue Reading
No matter your role in the global community, COVID-19 forced us all to take stock in Spring 2020. How do we feed our families, what plans will be forced to be put on hold, which of our loved ones are higher risk? Tightening the lens as members of the multifamily industry, taking stock meant asking... Continue Reading
A strong onsite leasing team is the bread and butter of asuccessful apartment community. Your property can have a fantastic marketing game and the best amenities around, but if your leasing associates aren’t practicing the best habits, your property is going to struggle.So just what are... Continue Reading
A return this fall and early winter of surges in COVID-19 reported cases along with civil unrest in some markets during the summer of 2020 may have long term effects on housing choices, work location, and remote work, that are still playing out. We can attempt to monitor effects of location choice... Continue Reading
9 Ways Suppliers Can Stay Relevant During the Pandemic For nearly a year, we have been living in an age where from one day to the next we are often unsure of what to expect. We are so used to the day to day routines of our lives and when they are dramatically disrupted, we must develop coping... Continue Reading
Cut back work orders by providing residents a few tips As apartment operators, we spend considerable time and energy discussing ways to empower our teams. By providing our teams with the tools, training, and authority they need to excel in their positions, employees are naturally more motivated... Continue Reading
You may recall that last summer, our Colorado legislature passed two bills which made “source of income” and “immigration status” protected classes statewide. We want to remind you that these laws have now taken effect as of Jan 1, 2021. If you have not already done so, you... Continue Reading